Thank you for your follow up letter.
We have been nothing but satisfied all the way through our business with you. Thank you to all involved. Starting from the boys you sent out to Winkleigh to assist us with the packing, about 6 months ago, to the communication throughout the long process, (especially when it was found that the 20ft. was over weight!), the seemingly 'simplicity' of the job when picking up both containers from the new owner’s place (where we once lived), the delivery of 'extras', which had to be removed from the first container plus the friendly assistance from the two truck drivers, especially Dean, upon arrival here in North Isis, Queensland.
You have no idea how much we appreciated having our goods and chattels delivered to us in such a stress-free way. And yes! We have already mentioned to a few people that we would recommend your company. I know we paid for the service, however, nothing beats that personal touch, thanks to both Scott and (office) Dean. Also Alice, always lovely to speak with and I'm sorry don't know the other lady's name at the front desk, always very pleasantly helpful and knowledgeable.
What I appreciate most is the way we were assured by Scott before we left that the job could be done (for a price) and all the way through, nothing changed that assurance. We didn't have to worry about how the containers would be loaded or unloaded. (I think Dean did all that!) Talk about peace of mind!
We are slowly settling in to our new area, very similar to Tassie in some ways; the greenness, the rolling hills, the cattle and, of course, the people. Childers is a lovely little community, where everyone speaks, smiles and passes the time with you like they have known you forever. We are joining in community activities and getting to know heaps of people. We have made many changes in our life over the years, and now we can boast that we have lived in each state!
Keep up your excellent standards within your business.
We have no reason other than to be very positive about our experience with you all. Thank you.
David and Patsy